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9L0-005 - Apple Desktop Service Certification - Real Exam Questions

Vendor Name Apple
Exam Code 9L0-005
Exam Name Apple Desktop Service Certification
Questions and Answers 240 Q & A
Updated On September 14, 2017
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Sample Real Exam Questions/Answers

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9L0-005 Demo and Sample

Note: Answers are below each question.
Samples are taken from full version.

9L0-005

  1. Failed LCD module

  2. Failed power supply

  3. Failed inverter board

  4. Corrupt PMU


Answer: A


QUESTION: 227

This screen image indicates a maladjustment.


  1. keystone

  2. pincushion

  3. parallelogram

  4. corner curvature


Answer: C


Explanation:


102


QUESTION: 228

What is the function of the iMac Video Jumper Adjustment Tool?


  1. It enables the display of test patterns for video adjustment.

  2. It sets the appropriate display resolution for video adjustment.

  3. It allows the cutoff and white balance adjustment to be saved as new factory settings.

  4. It grounds any hazardous voltages inside the iMac before video adjustments are

made.


103


Answer: C


Explanation:

Answer should be C. When any parts are changed to do with video on a crt imac you need to readjust white balance and cut-off, without the jumper, you cannot save the settings and the next time you reboot, the screen is all out!


QUESTION: 229

This barrel-shaped screen image indicates a maladjustment.


  1. keystone

  2. pincushion

  3. parallelogram

  4. corner curvature


Answer: B


QUESTION: 230

Which THREE of the following are symptoms of an incorrectly installed AirPort Extreme Card? (Choose Three)


  1. Computer freezes during startup.

  2. Computer beeps three times during startup.

  3. AirPort operating range is severely reduced.

  4. Computer has no network access from any port.

  5. Computer reports required AirPort hardware not found?


Answer: A, C, E


QUESTION: 231

Which one of the following AirPort Extreme ports should be used to connect to a DSL or Cable modem for Internet access?


  1. LAN

  2. WAN

  3. Modem

  4. Antenna



Answer: B

104


QUESTION: 232

A customer states that he cannot access the Internet after connecting his new Power Mac G5 to his cable modem via Ethernet. Which of the following is most likely the cause of the problem?


  1. AppleTalk is not enabled on the computer's Ethernet port.

  2. The computer is not running the latest version of Mac OS X.

  3. A faulty cable was used to connect the computer and the cable modem.

  4. The cable modem's Ethernet port is not compatible with the computer's Ethernet port.


Answer: C


QUESTION: 233

You are attempting to share files between your Power Mac G5 and a friend's PC running Windows XP Professional. You have connected the two computers with an Ethernet cable, created a Mac OS X account to allow your friend to log in, and you have enabled Windows Sharing on the Power Mac G5, but your friend still cannot access files on your Power Mac G5. Which of the following is most likely to be the problem?


  1. File Sharing must be enabled on the PC first.

  2. The files on your Power MAC G5 must be converted to PC format first.

  3. The IP address settings on your Power Mac G5 and the PC are not on the same network.

  4. You need to use an Ethernet crossover cable to connect the Power Mac G5 and the PC.


    Answer: C


    Explanation:


    105

    QUESTION: 234

    A customer states that when an external antenna is connected to her AirPort Extreme Base Station, the external antenna does not appear in the Show Summary window of AirPort Admin Utility. What is most likely the problem?


    1. The base station's firmware needs to be updated.

    2. The base station is malfunctioning and requires service.

    3. The base station needs to be powered d1o0w6 n and restarted.

    4. The base station needs to be reconfigured to use the external antenna.


Answer: C


QUESTION: 235

AirPort Extreme operates under which of the following IEEE standards? Select all that apply.


A. 802.11a B. 802.11b C. 802.11c D. 802.11g E. 802.11h F. 802.11i


Answer: B, D


QUESTION: 236

A customer states that she sees an error message appear when she opens her Web browser with her iMac (USB 2.0) using dial-up Internet service. The message displayed in the Web browser is "The specified server could not be found". When she attempts to access the same Web page a second time the Web page is loaded without a problem. Which of the following is the BEST explanation for what is happening?


  1. The iMac needs to warm up before it can access the Web page.

  2. The Web browser is configured to only access Web pages when reloaded.

  3. The iMac dial-up modem is configured for extra error correction resulting in the delay.

  4. The Web browser attempted to load the page before the iMac's dial-up modem had finished connecting to the Internet Service Provider.


Answer: D


QUESTION: 237

Basic computer-to-computer wireless networking with AirPort requires .


  1. Two or more AirPort clients.

  2. Two or more AirPort Base Stations.

  3. Version 2.0.4 or later of the AirPort software.

  4. An AirPort Base Station and an AirPort client.


Answer: A


QUESTION: 238

To utilize Gigabit Ethernet, you must use an Ethernet cable with:


  1. Two wires (one pair) present.

  2. Four wires (two pairs) present.

  3. Six wires (three pairs) present.

  4. All eight wires (four pairs) present.


Answer: D


QUESTION: 239

A customer states that he cannot access the Internet on his eMac using a dialup modem connection. Which of the following is most likely to be the problem?


  1. AppleTalk is not enabled on the eMac's modem port.

  2. The customer's eMac is not configured with a modem.

  3. The eMac is not running the latest version of Mac OS X.

  4. The telephone cable is plugged into the Ethernet jack.


Answer: D


QUESTION: 240

Which of the following are potential sources of interference with an AirPort Extreme network? Select all that apply.


  1. Wood

  2. Metal

  3. Microwave oven

  4. Cellular telephone

  5. 2.4 GHz cordless telephone


Answer: B, C, E

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